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Your very own Apple Genius Bar
Even with the best service in the world some visitors need a little bit of reassurance before they're ready to convert. Pingpanel lets your community give them those answers.
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A great way to engage your peeps
Your community members are proud of how well they know their subject. You'll be surprised by just how much they're wililng to help your visitors and answer their questions.
//What you get with your Pinpganel
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Fresh, keyword rich SEO content
Each new question generates a page full of fresh, keyword-rich content that also exactly mirrors the questions your visitors are typing into Google.
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A centre of expertise
As your Q&A grows it becomes a richer and richer resource. You have the power to create one of the best resources on the web for your business.
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Deep understanding of your visitors
What do your visitors really worry about? What stops them converting and what could you do to help fix that. Watch their questions and find out.
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A live analytics dashboard
Live daily stats on the rate at which questions are being asked, answered and upvoted gives you complete insight into exactly what's happening.
//Once upon a Pingpanel...
- Victoria was a young teacher about to move house and needing a good removal company.
- Victoria searched Google and found
www.find-a-remover.co.uk. - She looked through the site but wasn't sure just how much to trust the removers to do her packing for her. Are there some things just better done by the owner?
- Uncertain of what she needed, she posted her question onto questions.find-a-remover.co.uk.
- Raymond the remover really knows his stuff. He also keeps his Blackberry on him all day and loves helping folks out.
- Raymond is a panelist on find-a-remover.co.uk and as his driver was taking him between jobs one day his Blackberry pinged with Victoria's question.
- Raymond immediately replied to the email to tell Victoria that she's best packing delicate crockery herself but anything else is usually well taken care of and insured.
- Victoria got an email with Raymond's answer, clicked back to the site and requested a quote from three local removers.
- Raymond's answer was added to his profile on www.find-a-remover.co.uk which he loved as more people call him and trust him because they can see he's a good guy and knows his stuff.
// How we get your Pingpanel up and running
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No technical integration required
All you have to do is decide on a subdomain. We brand and setup your entire Q&A without a single hour from your engineering team.
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Custom branding to exactly match your site
Our designers do all of the work to make sure your Pingpanel looks and feels exactly like the rest of your website.
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Onboarding for both you & your panelists
We'll encourage and support your panelists (even by telephone) through the onboarding process.